Monday, 17th February
With flooding still affecting many communities in Wales and Herefordshire, we are experiencing high volumes of calls due to the high winds and heavy rain and our crews are extremely busy.
Here are the organisations you may need to contact:
Natural Resources Wales - 0800 80 70 60 (24 Hours) - if the flooding is coming from a watercourse (such as a stream) that is about to or has burst its banks.
Your Local Council – if you suspect the flooding is resulting from rising groundwater or surface water run off.
Welsh Water Sewerage Services & Emergencies - 0800 085 3968 (24 hours) or report an issue via a webform – for flooding inside your property caused by a blocked or overloaded sewer.
Most commercial and industrial properties have a metered water supply. The water meter is usually located by the boundary of the property, often near a road. If the site has more than one incoming water mains, each supply should be fitted with a meter. As a minimum, your mains supply meter(s) will allow you to monitor water consumption of the site on a routine basis (daily, weekly or monthly).
Metered companies are responsible for the water use recorded on their meter - including wastage and leaks. The diagram below shows a typical water meter. The white digits in the ‘blue box’ display cubic metres (m3) and those digits shown in red display 1/10th (100 litres) and 1/100th (10 litres) of a cubic metre.