For you
Not for profit

We serve most of Wales and Herefordshire – providing drinking water and protecting your environment.
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Water’s precious, let’s not waste it

Water’s precious,

let’s not waste it

Click here for water saving tips
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Covid19 A message to our customers

We know that this is a difficult time. We also know how important the water and waste water services we provide are to communities and businesses across Wales.

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My account online

'Your Account'

online

Sign up for 'Your Account' online to take full advantage of our online services. View and manage your account online, see your bills, and get personalised help and advice.
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Elan Valley Reservoir

Looking after your water

In Wales we have high rainfall and often we don’t think about how much water we use because there is such a plentiful supply of rainwater.

But a lot of work goes into producing the water that comes from the tap. Reducing the amount of water you use can help lower your bills, help us look after our environment and ensure there's enough water for everyone.
Help us save water
Helping hand

We're here for

a helping hand

There are lots of reasons you might want a little extra support from time to time. Whatever your circumstances, joining our Priority Services means we can help make life that little bit easier.

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Call center staff

Careers

Join our talent community

Whether it’s our water samplers, network engineers, scientists, sewer operatives or customer experience advisors, we are all working together to earn the trust of our customers every day.

Visit our careers