We’re upgrading the water pipes… to provide you with clean, fresh water for years to come.
We are almost ready to start the section of work on Pontypridd Road and we wanted to let you know what this means for you. We have attached an information sheet with more information about this work.
We hope this gives you enough information but if you have any queries, please come and see us at the Porth Plaza on Monday the 5th of March between 2:30pm and 6:30pm.
Why are we doing this?
We want to be able to continue to provide our customers in the area with a safe, reliable supply of clean drinking water for decades to come.
The work will help to ensure security of supply to our customers and to alleviate issues with loss of supply or low water pressure currently experienced by some customers in the area.
Our plan is to invest around £23.3 million in the water network in the area and we want to let you know what that means for you.
What does this work involve?
Some of our pipes that provide customers with their morning shower and cups of tea are over 100 years old. Over time natural deposits can build up inside the pipes and slow the flow of the water. While these deposits are not harmful, every now and then we need to clear the pipes to keep the water running freely.
Most customers will not be affected by the work and will probably not even notice the work being done and we will write to any customers that may be affected with all the information they will need.
With some parts of the network nearing the end of its operational life, the investment in this area will see around 54km of water mains either replaced or cleansed. That is the equivalent to the length of almost 600 football pitches.
Where will the work take place?
The work will take place between Maerdy and Porth and we anticipate the work will start around the beginning of September. Our work will be starting in Maerdy and Tylorstown and we will keep all residents and businesses updated and do our very best to upgrade the water pipes in your area as smoothly as we can.
Areas that will benefit from the investment will include Maerdy, Ferndale, Tylorstown, Ynyshir, Porth, Treforest and Pontypridd.
Traffic management plan
We spend a lot of time planning our work to make sure it causes the least disruption possible. We’ve carefully planned the work here so that a lot of it doesn’t need to be carried out in the road. Instead, as much as we can, we will be laying the new pipes in land away from the main built up areas.
There will be times however when we do need to work in the road and we may need to ask some people not to park on the road where the work takes place. If this is the case, we’ll be sure to let you know in plenty of time. Please be assured that we’ll get the work in the roads done as quickly as we can.
Want to know more?
If you have any queries regarding this work, please do not hesitate to contact us at Welsh Water’s Customer Call Centre on 0800 052 0130 and ask for Sheena Howells or Sophie Pulman.
Our community van will also be parked in Morrisons car park every Tuesday (9:30am-12:00pm) and Thursday (12:30pm-3:00pm) from the 22nd of February until our work is complete towards the end of May. Please pop in to see Sophie if you have any queries about the work. Please note that our community van will not be parked in Morrisons car park during the Easter holiday period..