Dwr Cymru Welsh Water

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Self Service Affordability Customer Assistance Fund application

Customer Assistance Fund application

If you have arrears with us that you're unable to pay, the Customer Assistance Fund could help.

If you pay your current charges for 6 months we will pay off half of your arrears! If you then pay for a further 6 months we will pay off the remaining balance of your arrears!

Please complete the below Customer Assistance Fund form to confirm you consent to us checking your credit score. This will not affect your credit rating but it will leave a footprint.

 
 
* For speed and accuracy it would help us if you could supply your Welsh Water account reference number. 
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Additional Number
Tick this option if you would like to receive any future correspondence in Welsh, where Welsh documents are available.