Dwr Cymru Welsh Water

What are the benefits of setting up a payment plan?

  • You can spread your bill over instalments (at no extra cost).
  • A payment plan may make it easier for you to budget your finances.
  • There are three payment types (Direct Debit, payment card or a payment booklet) to suit your needs.
  • You have the flexibility to chose how often you pay.


How much will you have to pay?

When we calculate your instalment amount, we will make sure your payments cover your current charges plus any arrears (if applicable). We will let you know how much this will be once we have set up your plan. If you find the payments are not affordable, please let us know and we will discuss alternative payment options with you.

If you have a payment plan in place but fail to keep the arrangement, the full outstanding balance will be payable.



The payment options available are:

Payment type Annual Half yearly Monthly Fortnightly Weekly
  M U M U M U M U M U
Direct Debit      
Payment Book         ✔  ✔    ✔     
Payment Card         ✔  ✔  ✔  ✔    ✔ 

Key:

  • M = Measured customer (billed on the amount of water you use)
  • U = Unmeasured customer (billed on a fixed charge for the year)


Interested? Set up a payment plan by:

Aa