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That's why we have a dedicated team to help you save water and save money.
When we calculate your instalment amount, we will make sure your payments cover your current charges plus any arrears (if applicable). We will let you know how much this will be once we have set up your plan. If you find the payments are not affordable, please let us know and we will discuss alternative payment options with you.
If you have a payment plan in place but fail to keep the arrangement, the full outstanding balance will be payable.
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