If you've received a bill which is higher than you expected, our below list may help you work out why.
There are a number of reasons why your bill may appear high:
Average usage per bill - 45 cubic metres (m3) or 90m3 for two bills.
You can apply for a meter logger. A logger helps you understand how, and when, the water is being used.
If you're worried you may have a leak, you can carry out a couple of easy tests. Follow the below instructions:
Overnight Test 1:
Overnight Test 2:
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