Dwr Cymru Welsh Water
  


HelpU

If your household’s income is less than £15,000 per year, you may be eligible to receive support from our HelpU tariff to reduce the amount you pay.


It’s important you include all the income your household receives from all adults who live at your property who are aged 16 years and over.



Here’s a list of types of incomes to consider (but not limited to):

bullet  Carer’s Allowance bullet  Child Benefit
bullet  Child Maintenance bullet  Child Tax Credits
bullet  Childcare Credits bullet  Employment and Support Allowance
bullet  Fostering Allowance bullet  Guardian’s Allowance
bullet  Incapacity Benefit bullet  Income Support
bullet  Jobseeker’s Allowance (JSA) bullet  Maternity Allowance
bullet  Statutory Sick Pay bullet  Maternity & Paternity Pay
bullet  Pension Credit bullet  Private Pension
bullet  Statutory Adoption Pay bullet  Shared Parental Pay
bullet  Student Loan bullet  Working Tax Credit
bullet  Universal Credit (excluding Housing           element)


Special Note: We exclude some types of household income, for more information please refer to section 5.2 of our Terms and Conditions.

The HelpU charge from 1 April 2017 to 31 March 2018 is £190 (£81 for water, £109 for sewerage).


If you’d like to apply for HelpU, please click here or download a paper version here.

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