Important Information on Trap Burst Water Main

10 February 2016 (22:15)

Work to repair the burst on our water main near Trap has now been completed and supplies to customers in the areas that were affected are returning. This includes Trap, Cross Hands, Tumble, Gorslas, Pen-y-groes and Carmel.

We are very sorry for the inconvenience caused today and thank customers for bearing with us while we have completed the repair. We believe that the burst was caused by ground movement as a result of the wet weather.

As supplies return to normal, there may be discoloured water for a period of time. This is normal after an incident of this nature and should clear within a short period of time.

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Welcome to Dŵr Cymru Welsh Water’s Media Centre. This Centre provides useful information and contact details should you have any media-related enquiries.

The Press Office handles all media enquiries regarding Welsh Water and the vital work we carry out.

We have a 24/7 Press Office. Our main office hours are 8am-6pm.  All out of hours calls will be directed straight to our duty Press Office.

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Contact: 01443 452 452 
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