Cross Keys Burst Water Main

27 November 2015 (15.30)

“We would like to thank customers for bearing with us as we have worked to repair the burst water main in Cross Keys which was caused by a third party.

“Our engineers have worked around the clock since Wednesday morning to repair the pipe. The repair was completed last night and our engineers worked overnight to refill the local network.

“Water supplies have returned to normal. However some customers may experience low water pressure or some slight discoloration until the main is completely refilled with water. Any discoloration should clear within a short period of time.

“We apologise for any inconvenience caused and again thank customers for bearing with us”.

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Welsh Water provides water and sewerage services essential for over 3 million people. This service depends on water ecosystem of our country and therefore the company strives to ensure that the future of the environment and the communities it serves sustainable.

Cutting carbon emissions to provide the best value service to their customers and helping protect the environment is a key goal of Welsh Water. Their objective of making services affordable for all of their customers, especially those on low incomes, is driven at its heart by reducing their energy bills- setting tough targets of a 25% reduction in emissions by 2015 and 50% by 2035 (2007 baseline), and reducing reliance on grid electricity.