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Wales Impact Award

Welsh Water provides water and sewerage services essential for over 3 million people. This service depends on water ecosystem of our country and therefore the company strives to ensure that the future of the environment and the communities it serves sustainable.

Cutting carbon emissions to provide the best value service to their customers and helping protect the environment is a key goal of Welsh Water. Their objective of making services affordable for all of their customers, especially those on low incomes, is driven at its heart by reducing their energy bills- setting tough targets of a 25% reduction in emissions by 2015 and 50% by 2035 (2007 baseline), and reducing reliance on grid electricity.