Dwr Cymru Welsh Water

Frequently Asked Questions


The Welsh Water Community Fund


Community Projects


As a not-for-profit company, our customers are at the heart of everything we do.

So we have launched the Welsh Water Community Fund to give something back to the communities we are investing in.

We know we sometimes cause disruption in the communities we are working in, and we want to leave them in a better place once we complete our work.

The Community Fund is a chance for communities to boost fundraising efforts for good causes in their area. If you live in an area where we are working – and you’re fundraising for projects to benefit the community – you could receive funding from Welsh Water up to a value of £1,000.


Who can apply?

Any non-profit organisation can apply for the Fund. The project must be based within the communities we serve and priority will be given to the communities where we are, or have been, working.

What do you need to do?

All you have to do is complete our online application form here. A special community fund panel will consider your application and make a decision on whether your project is successful or not.

Or you can download the application form here and return it via e-mail to communityfund@dwrcymru.com

How much funding is available?

Successful applications can receive up to a maximum of £1,000 funding per project

What happens next?

Following the submission of an application, applications will be considered by a dedicated Community Fund panel.

  • The Community Panel will consider the application and make a decision within 8 weeks on whether the project is successful or not.
  • If the application is successful the project contact will be informed following the Panel meeting which will take place every month.
  • The successful applicant will be sent a Letter of Agreement which will need to be signed and returned before the funds will be released. They will also be responsible for the project delivery.
  • The successful applicant will be responsible for attaining all permissions and consents, and be legally responsible for all risks associated with the project. Welsh Water will not undertake any organisational or management role in the delivery of the project/activity.
  • Funding awards are subject to agreement to participation in Welsh Water reasonable publicity activities.
  • A cheque will be sent to the successful applicant on return of the Letter of Agreement. Please note it may take up to 12 weeks for the cheque to be issued.
  • Successful applications may be subject to audit by arrangement following completion of the project to ensure that the project has been delivered in accordance with the application that was approved.

Any queries please contact: communityfund@dwrcymru.com

What is the criteria for getting funding

The Fund will allow groups to improve their communities through a range of areas:

  • Improvements to the environment or local community initiatives promoting health, wellbeing and environmental objectives.
  • Activities undertaken by registered community groups (specifically with health, wellbeing, environmental objectives).
  • Improving and supporting local education activity (e.g. water efficiency, environmental work).
  • The delivery of the project must be completed within 12 months of the application being approved and funding being provided.
  • The funding provided must not be used to fund a specific project which is conditional on obtaining additional funding or consents.

What projects does the Fund not apply to?

The types of applications we cannot fund include:

  • Individuals – including “gap year” activity, trips, overseas volunteering or research
  • Other funders or grant makers
  • Party political activities
  • Specifically religious groups
  • Events, conferences or sponsorship

Any queries please contact: communityfund@dwrcymru.com

Can I still apply for funding if Welsh Water hasn’t been working in my area?

Yes, but priority will be given to those schemes where Welsh Water are, or have been, working.

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