Important information

26 November 2015 (06.30)

Damage caused by a third party road contractor to one of our water mains is affecting drinking water supplies to customers in Abercarn, Cross Keys, Ynysddu and surrounding areas.

Our engineers have worked throughout the night to fix the problem and will continue to do so throughout the day today. This is a large, very high pressure water main and a significant amount of water was lost through the damage. Both the safety of our people and the needs of our customers remains our key priority.

We anticipate that water supplies should begin to return during the course of the day however some customers may experience intermittent supplies as work to repair the pipe continues.

Further information can be found here

Please accept our apologies for any inconvenience caused.

Home Careers

Customers often ask...

Picture of a construction worker

Whether you’re interested in a change of career or you’d like a more challenging role, you can be sure you’ll find Welsh Water a unique place to work.

Not only will you be joining a team of friendly people, you’ll also be working for a leading utility business – a business that has received many accolades, including the Business in the Community - Responsible Large Business of the Year 2013 award.

As such, we can offer you a diversity of exciting careers and opportunities, in a stimulating environment, with rewards and benefits that rival many within the industry.