Our charges

Our Scheme of Charges, which sets out the prices that we charge for the various services we provide to different kinds of customers, is provided below. The Scheme of Charges contains the charges to end-users and are composed of a wholesale element and a retail element.

Wholesale charges to Retailers are contained in the Wholesale Charges Document.

Information relating to charges that apply to New Appointments and Variations (NAVs) can be found here.

We also publish assurance statements to confirm that our Board is satisfied that there are appropriate systems and processes in place to ensure that the information in our charges publications is accurate and compliant with relevant legislation.

If you require the documents in an alternative format like large print or braille, please call our Specialist Support team on 0330 0413394 who will arrange for a copy in a format that works for you.