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Index

How to contact us

General enquiries - Click here to email us or call 0800 052 0145

Household customers

Introduction

Your account

Paying your bill online

How to pay

Setting up a direct debit

Moving home

General account enquires

Submit a meter reading

Request a hippo bag

FAQs (Top 10 Questions)

Additional needs customers

Vulnerable group tariff

Your supply

Supplying water to your home

Removing waste water

Metering

Conserving water

Non household customers

Introduction

Your account

Paying your bill online

General account enquires

How to pay

Submit a meter reading

Setup a direct debit

Our charges

Terms and conditions of metered water

Telemetry

FAQs

Regulations and competition

Water efficiency

Introduction

Water wise in the kitchen

Water wise in the bathroom

Water wise in the garden

Water wise in the school

Laura's gardening tips

Developer services

Introduction

Network development

Developers guide

New connections

VAT

Water fittings regulations 1999

Regulations and competition

Community including education & recreation

Introduction

Education

Living & Learning with Water

Education Centres

Think Water - Dewis Dwr

Recreation

Community Involvement

Water Aid

Crimestoppers

Capital Schemes

Environmental policy

Conservation and Biodiversity

Green Seas/Blue Flags/Green Coasts

Bursary

Busary 2006

Investors

Investors/Log in

Company information

Glas Cymru

Historical information

Dŵr Cymru Welsh Water

Who's who

Key facts

Vacancies

Welsh language scheme

Our sustainable future

Business operation

Water resources

Leakage

Drinking water quality

Wastewater services

Sewer flooding

Procurement plan and partners

Investment plans 2005-2010

Final business plan 2005-2010

Monitoring plan 2005-2010 Current performance

Regulators

Regulation and Competition

Water supply liciences

Network access code

News

Library

Application Forms

FAQs

Careers

Introduction

What has Wales got to offer

Why work for us?

What makes us special?

Our partners
Current vacancies

Graduates

Contact us

Introduction

Water Services Enquiries (online form)

Sewerage Services Enquiries (online form)

Billing/Account Enquiries (online form)

New Connection (online form)