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Index

How to contact us

General enquiries - Click here to email us or call 0800 052 0145

Below is an A to Z index of the contents of our site.

Account enquiry

Additional services

Aluminium in drinking water

Assessed Measured Charge

Bacteria in Water

Bathing water quality

Blue Green Algae

Board of Directors

Capital schemes

Combined Sewer Overflow (CSO)

Commercial information

Community involvement

Competition(Position paper)

Conserving water

Consumer council for water

Corporate social responsibility

Cryptosporidium

Current members

Customer asssistant fund

Dangers at Reservoirs

Developers guide

Developer services

Disabled facilities

Discoloured water

Disconnection of water supply at customers’ request

Don't crack up, wrap

Draft Business Plan

Draft Water Resources Management Plan

Drinking water inspectorate

Drinking water quality

Dŵr Cymru Welsh Water

Environment agency

Environmental policy

Environmental monitoring plans

Fat, oil and grease (FOG)

Finance Director

Financial difficulty

Financial statement

Fluoride / Fluoridation

General Enquiries

Green Space Wales

Green Space Wales - Surface Water Management Strategy Video

Health & safety report

House hold customers

Housebuilders guide

Indicative prices

Industrial Tariff (water) application form

Industrial Tariff (sewerage) application form

Industrial Tariff (trade effluent) application form

Institute of customer services

Interim reports

Iron & Manganese

June return overview

Large Industrial tariffs

Lead in drinking water

Leakage and water efficiency

Leakage Code of Practice

Living & learning with water

Local authorities

Looking after Water in your Home

Managing Director

Media enquiries

Meter reading submission

Network access code

Non return to sewer claim form

Ofwat Comparator reports

Online services - household

Online services - non household

Operations Director

Our sustainable future

Pay your bill online

Photography bursary

Position paper(Regulation/Competition)

Preliminary results

Problems paying?

Procurement plan

Quarterly Reports

Quality & Environment Committee

Regulatory Accounts

Regulation and competition

Regulation(Position paper)

Reservoir Safety

Sewage flooding

Self lay policy

Slime and staining

Statutory Accounts

Strategic Direction Statement

Surface Water Rebate

Surface Water Management Strategy

Surface Water Management Strategy - Video

Taste and odour

The Dirty Dozen

Waste water treatment works

Waste water services

Water Audits - DIY

Water efficiency

Water fitting regulations

Water in your Home

Water resources

Water Resources Management Plan

Water sprinkler

Water supply licenses

Welsh language scheme

Welsh Water Assist

corner

Further Information

Got a question? - Ask Ffion about Welsh Water